Job Title: Kitchen Helper / Packaging / Waiter/Steward
Location: C.P (Connaught Place), Delhi
Salary: ₹15,000 – ₹18,000 per month
Qualification: Minimum High School (12th Pass)
Age Requirement: 19-30 years
Job Description:
Zepto is looking for enthusiastic individuals to join our team at Connaught Place (C.P) in Delhi for Kitchen Helper, Packaging, and Waiter/Steward roles. As part of our team, you will be involved in food preparation, packaging, and customer service in a fast-paced environment. This is a fantastic opportunity for individuals who are eager to learn, work in a dynamic setting, and grow within the hospitality industry.
Key Responsibilities:
Kitchen Helper:
Assist chefs with food preparation and ingredient management.
Maintain cleanliness and organization in the kitchen.
Ensure the kitchen is stocked with necessary supplies.
Follow all food safety and hygiene standards.
Packaging:
Pack food items securely for delivery or service.
Ensure orders are packed correctly, with attention to detail.
Maintain cleanliness in the packaging area.
Follow safety and hygiene guidelines for packaging and storage.
Waiter/Steward:
Greet customers, take orders, and serve food and beverages.
Ensure a high standard of customer service at all times.
Assist in maintaining cleanliness and organization in the dining area.
Handle customer complaints and feedback in a professional manner.
Requirements:
Education: Minimum High School (12th pass).
Experience:
Experience in a kitchen, packaging, or customer service (Waiter/Steward) is preferred but not mandatory.
Freshers are welcome to apply.
Skills:
Strong communication skills, especially for customer-facing roles.
Ability to work efficiently in a team and under pressure.
Basic understanding of food safety and hygiene standards.
Positive attitude and willingness to learn.
Job Title: Sales Associate
Location: Delhi / Gurgaon
Salary: ₹15,000 – ₹25,000 per month (based on experience)
Qualification: 12th Pass
Experience: Freshers or up to 1 year of experience in sales
Job Description:
We are looking for a motivated and energetic Sales Associate to join our team in Delhi or Gurgaon. This is an excellent opportunity for candidates looking to start or grow their career in sales. As a Sales Associate, you will be responsible for supporting the sales team, engaging with customers, and helping to drive the sales process forward.
Key Responsibilities:
Assist in generating sales and achieving team targets.
Engage with customers, answer queries, and provide product/service information.
Help in identifying customer needs and recommending suitable products or services.
Maintain a high level of customer service and satisfaction.
Assist in product demonstrations, store displays, and promotional activities.
Update customer information and sales records in the CRM system.
Collaborate with senior sales staff to close deals and meet targets.
Handle customer complaints and concerns in a professional manner.
Requirements:
Minimum qualification: 12th pass.
Basic knowledge of English (both written and spoken).
Strong communication and interpersonal skills.
Ability to work in a team and meet individual sales targets.
Positive attitude and eagerness to learn.
Freshers are welcome; prior experience in sales is a plus but not required.
Comfortable working in a fast-paced environment.
Job Title: Sales Team Leader
Location: Delhi NCR
Salary: ₹35,000 – ₹45,000 per month
Experience: 1-2 years
Job Description:
We are looking for a motivated and experienced Sales Team Leader to join our dynamic team in Delhi NCR. As a Sales Team Leader, you will be responsible for leading and managing a team of sales professionals, driving sales performance, and ensuring team targets are met.
Key Responsibilities:
Lead and supervise a team of sales representatives to meet and exceed sales targets.
Develop and implement sales strategies to drive business growth and customer acquisition.
Monitor team performance, provide guidance, and conduct regular performance reviews.
Train, mentor, and motivate the sales team to achieve individual and collective goals.
Maintain a high level of customer satisfaction through effective sales communication and problem-solving.
Analyze sales data, track progress, and prepare reports for upper management.
Conduct regular meetings with the team to discuss goals, progress, and areas for improvement.
Ensure compliance with company policies, processes, and industry standards.
Requirements:
Minimum 1-2 years of experience in sales, with at least 6 months in a team lead or supervisory role.
Proven track record of meeting or exceeding sales targets.
Excellent leadership, communication, and interpersonal skills.
Ability to motivate and manage a team effectively.
Strong problem-solving and decision-making abilities.
Comfortable working in a fast-paced environment and handling multiple tasks.
Familiarity with CRM software and sales tracking tools is a plus.
Got it! Here’s a more detailed version of the job description,
now explicitly mentioning roles for Cloud Kitchens and Hotels (3-star, 4-star, 5-star), with specific references to each type of establishment. The description will cater to a broader range of candidates with varying levels of experience and qualification.
Job Title: Hotel & Cloud Kitchen Staff (Waiter, Captain, Chef, Kitchen Staff, etc.)
Location: Multiple Locations Across India (3-Star, 4-Star, 5-Star Hotels and Cloud Kitchens)
Salary: Based on Experience and Qualification
Accommodation: Food and Accommodation provided by the company
Job Description:
We are looking to hire skilled and passionate staff for various roles in Cloud Kitchens and Hotels (3-star, 4-star, and 5-star) across India. Whether you’re interested in working in a fast-paced hotel environment or a growing cloud kitchen, we offer exciting career opportunities with food and accommodation provided by the company. We welcome applications for positions including Waiters, Captains, Chefs, Kitchen Staff, and other support roles.
Positions Available:
Waiter/Waitress
Captain
Chef (Commis, Line Cook, Sous Chef, etc.)
Kitchen Staff (Dishwasher, Prep Staff, etc.)
Cloud Kitchen Staff (Order Preparation, Packaging, etc.)
Key Responsibilities:
**For Hotels (3-Star, 4-Star, 5-Star):
Waiter/Waitress:
Greet and seat customers, take orders, and serve food and beverages in a professional and timely manner.
Provide recommendations based on the menu and ensure a high level of customer service.
Maintain cleanliness and orderliness in dining and kitchen areas.
Handle customer complaints and special requests efficiently.
Captain:
Supervise the team of waitstaff and ensure efficient table service.
Assist with the planning and setup of events, conferences, and banquets.
Monitor customer satisfaction and resolve issues promptly.
Coordinate with the kitchen to ensure timely delivery of orders.
Handle inventory and manage the dining area during peak hours.
Chef (Commis, Line Cook, Sous Chef, etc.):
Prepare and cook food according to restaurant standards and menu specifications.
Supervise kitchen staff, ensuring food quality, safety, and cleanliness.
Maintain proper inventory levels, order food supplies, and handle waste management.
Assist in menu planning, food presentation, and preparing special dishes for events.
Ensure that food is delivered on time and is of high quality.
For Cloud Kitchens:
Cloud Kitchen Staff:
Prepare, cook, and package food according to customer orders.
Maintain food safety and hygiene standards in the kitchen.
Assist in inventory management and ensure all ingredients are stocked and ready for use.
Ensure timely delivery of food for online orders and maintain accurate packaging.
Work closely with team members to meet production goals and quality standards.
Requirements:
Education: Minimum of 10th pass (for kitchen staff); Graduation or Hotel Management Diploma for Captain roles and other supervisory positions.
Experience:
Waiters & Captains: Experience in hospitality or customer service is preferred (3-star, 4-star, 5-star hotels or cloud kitchens).
Chefs: Previous experience in a professional kitchen is essential (Commis, Line Cook, Sous Chef, etc.).
Kitchen Staff & Cloud Kitchen Staff: Experience in food preparation or handling kitchen duties is preferred, but freshers are welcome for certain roles.
Skills:
Strong communication and interpersonal skills, especially for customer-facing roles.
Ability to work in a high-pressure environment, especially during peak hours.
Knowledge of food safety standards and cleanliness.
Positive attitude and willingness to learn.
Ability to work well in a team.
Benefits:
Salary: Competitive, based on experience and qualifications.
Accommodation and Food: Provided by the company.
Training and Career Development: Skill enhancement programs available.
Opportunities for Growth: Career advancement and promotions within the company.
Work Environment: Friendly and supportive, with opportunities to work in a variety of settings (hotels or cloud kitchens).
Job Title: Blended Chat Process Executive (Backend Support)
Location: Delhi / Gurgaon
Salary: ₹25,000 per month
Working Days: 5 Days a Week
Shift: Rotational Shifts (Including weekends)
Job Description:
We are looking for an experienced and motivated Blended Chat Process Executive to join our team. This role involves managing both voice and chat interactions (70% chat, 30% voice) for backend support. The ideal candidate will have a minimum of 6 months of experience in a similar role and possess excellent communication skills to deliver high-quality service to our customers.
Key Responsibilities:
Handle customer queries via 70% chat and 30% voice, primarily focusing on backend support processes.
Manage multiple customer conversations at once via chat, providing prompt and accurate responses.
Address customer concerns via voice calls, offering solutions in a professional and efficient manner.
Maintain detailed records of customer interactions, ensuring proper documentation of issues and resolutions.
Collaborate with team members to ensure that individual and team targets are met.
Provide product/service information, troubleshoot technical issues, and escalate complex queries when necessary.
Maintain a high level of customer satisfaction through clear, concise, and effective communication.
Requirements:
Education: Graduate in any stream.
Experience: Minimum 6 months of experience in a blended chat/voice process.
Language Skills: Excellent proficiency in English (both written and spoken).
Communication Skills: Strong written and verbal communication skills with the ability to handle multiple chat sessions and voice calls effectively.
Ability to work in a fast-paced environment while ensuring accuracy and quality of service.
Proficient in using chat software, CRM systems, and handling voice-based support.
Quick learner with strong problem-solving abilities and attention to detail.
Job Title: Collection Executive
Location: Gurgaon
Salary: ₹21,000 – ₹30,000 per month
Qualification: Commerce Graduate with Good English
Experience: 6 months to 3 years in collections or related field
Job Description:
We are seeking a highly motivated and detail-oriented Collection Executive to join our team in Gurgaon. This role involves managing collections, following up with clients, and ensuring timely payments. The ideal candidate will have a Commerce degree with good English communication skills and at least 6 months to 3 years of experience in collections or a related field.
Key Responsibilities:
Follow Up: Contact clients via phone, email, or other communication channels to remind them of overdue payments.
Collections: Ensure timely collection of payments from clients and resolve payment issues.
Client Communication: Maintain professional communication with clients, addressing any disputes or concerns related to outstanding balances.
Documentation: Maintain accurate records of conversations, payment status, and outstanding amounts.
Reporting: Regularly update the supervisor/manager on the status of collections, payment schedules, and follow-ups.
Account Reconciliation: Reconcile accounts and identify discrepancies.
Customer Service: Provide excellent customer service while ensuring collections are made efficiently and professionally.
Requirements:
Education: Commerce Graduate (B.Com, BBA, or equivalent).
Experience:
6 months to 3 years of experience in collections, credit control, or customer service.
Prior experience in handling overdue payments and following up with clients is a must.
Skills:
Strong communication skills in English (both written and verbal).
Good negotiation skills and the ability to handle client disputes.
Ability to work independently and manage multiple accounts.
Strong attention to detail and organizational skills.
Proficiency in using MS Office and basic knowledge of accounting software.
Ability to work under pressure to meet deadlines.
Benefits:
Competitive salary of ₹21,000 – ₹30,000 per month, based on experience.
Opportunity for growth and career development within the company.
Friendly and supportive work environment